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Browsing Online shopping

113 results

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Fashion

Stat: Sizing inconsistency is driving fashion returns

Sizing inconsistency is fuelling online fashion returns, with 73% of UK shoppers in a recent study saying they returned clothing in the past year because it did not fit as expected, according to Popsy Clothing’s Fit Fix Report 2026.

WhatNot, US
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Fashion

The Death of Passive Shopping

The Future Laboratory sits down with Daniel Fisher, head of categories and expansion for Europe, at live shopping platform Whatnot. He discusses how creators and communities are building deeper connections through social-first, real-time shopping experiences.

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Retail

Stat: Shopper loyalty depends on instant value, not habit

More than half (52%) of UK consumers would switch retailers for better loyalty rewards, according to new research from fintech company SumUp, highlighting growing pressure on brands to rethink customer retention strategies.

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Retail

Stat: How AI discovery is reshaping consumers’ brand choice

One in three UK consumers would now buy directly through AI platforms, according to research by Kantar, signalling a shift in how purchasing decisions are made. But a more striking insight reveals that 15% of the public say that if AI doesn’t suggest a brand when prompted, they assume it isn’t right for them.

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Retail

Agentic Commerce Market

AI agents are shopping, comparing, surfacing products and making purchases for consumers autonomously – transforming the entire retails landscape from digital storefronts to the shop floor.

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Gaming & Digital Spaces

The Salvation Army launches world’s first digital thrift store on Roblox

The Salvation Army is extending its resale model into gaming with the launch of Thrift Score, translating the charity’s bricks-and-mortar thrift format into an interactive, shoppable environment aimed at Gen Z and Gen Alpha consumers.

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Retail

Stat: AI commerce trust gap widens at checkout across Asia-Pacific

Visa has revealed a widening trust gap in AI commerce across Asia-Pacific, with consumers embracing AI for browsing but hesitating at checkout.

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Retail

Stat: E-commerce enters the age of spontaneity as AI reshapes discovery

A new consumer survey by AB Tasty highlights five e-commerce trends set to define winning strategies in 2026, pointing to a more spontaneous, AI-led path to purchase.

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Retail

Stat: TikTok Shop’s Black Friday sales highlight growth of live commerce

During this year’s Black Friday and Cyber Monday, TikTok Shop recorded nearly 50% more shoppers than 2024, driving total sales past £372m ($500m, €425m) over the four-day shopping period.