The Future Laboratory

10 results

View article

Food & Drink

Danielle Anderson: How to make digital an experience

Danielle Anderson, director of digital experience at Harris + Hoole, gives LS:N Global a peek behind the scenes.

View article

Retail

Hayley Tatum: Customer service in an omni-channel world

Seamlessness across the board is the key to being a successful omni-channel retailer, according to Hayley Tatum, executive people director at Asda.

Michael Fox, CEO and co-founder, Shoes of Prey

View article

Retail

Michael Fox: Welcome to the on-demand revolution

Manufacturing on demand will be the new normal, says Michael Fox, CEO and co-founder of Shoes of Prey.

View article

Retail

World Retail Congress 2014: Overview Part 1

The eighth annual World Retail Congress in Paris focused on the technological disruption in the sector and the challenges presented by a changing consumer landscape.

View article

Retail

Michael Jary: Amazon is not invincible

Amazon's dominance is not a given, says Michael Jary, partner at OC&C Strategy Consultants.

View article

Retail

World Retail Congress 2014: Authenticity and the conscious consumer

Paris – Authenticity and new consumer values were major themes at the 2014 World Retail Congress. Maxine Bédat, the co-founder of Zady, spoke on a panel about how to connect with consumers through transparency and storytelling.

View article

Retail

World Retail Congress 2014: Amazon tops Retail Proposition Index

Bricks-and-mortar retailers are learning lessons from Amazon, according to the fifth annual Retail Proposition Index, unveiled at the World Retail Congress today.