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At World Retail Congress 2026, retailers reframed the art of shopkeeping around participation and human connection, as localisation, experience and emotional engagement emerged as key drivers of long-term relevance.
In Berlin, retail leaders, policymakers and brand executives gathered for World Retail Congress 2026, where discussions centred around retail’s roadmap to 2030.
On day one of the 2026 World Retail Congress in Berlin, flagship store tours moved beyond physical retail environments for the first time. Among five themed experiences, the Technology tour offered delegates exclusive access to the Berlin campus of multi-brand retailer Zalando.
On the closing day of World Retail Congress 2025, retailers looked to the future, examining emerging consumer mindsets, sustainability pressures and the shifting shape of luxury.
The first day of World Retail Congress 2025 in London revolved around the theme Faster, Bolder, Smarter.
Shiseido’s holiday window display, Beauty From Within, at the Shiseido Parlour in Ginza, Tokyo, has won Window Display of the Year at the Frame Awards.
As the cost-of-living crisis continues, the equation between price point, value for money and consumers’ own values and ethics has never been so contradictory for retailers.
From Claire’s to Sporty & Rich, innovative retailers are reshaping the landscape by fostering community engagement, inclusivity and social impact.
From Primark to Nike and Printemps, the World Retail Congress analysed how retailers are seducing passers-by with innovative in-store experiences and a new sense of purpose.
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