The Future Laboratory

55 results

Culture-coded Retail

Digital commerce may offer consumers convenience, but a new generation of in-person retail experiences energised by cultural relevance and built on brand community is luring them back into the store.

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Fashion

Rebranding Resale

The fashion resale market has had a rebranding. Upscaled marketing initiatives, luxury partnerships and circularity-led retail concepts are redefining how resale communities are shopping for pre-loved pieces both online and in stores.

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Luxury

Five Luxury Leisure Pop-Ups

As the personal luxury goods market rebounds and consumers continue to seek out experiences across travel, leisure and dining, luxury brands are diversifying to meet changing expectations. With resort locations and seasonal tourism driving new pop-ups, there is a mood of ephemeral exclusivity.

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Retail

World Retail Congress 2023: Resilient Retail Futures

World Retail Congress 2023 in Barcelona explored how innovators are embracing purpose, transformation and resilience in the aftershock of global crisis.

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Fashion

Retail’s New UX Sustainability Hubs

As consumer demand for value-driven retail increases, a new wave of Hyperphysical Stores offering sustainability-focused customer experiences are coming to the fore.

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Marketing & Branding

Selfridges’ Andrew Keith on retail’s hyperphysical future

The managing director of Selfridges examines the ways that retailers can create immersive, engaging and Hyperphysical Store experiences.

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Fashion

Hyperphysical Stores

In a post-Covid landscape, changing consumer needs are driving retailers to rethink bricks-and-mortar stores to be more engaging, sensorial and memorable.