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Browsing Shopping habits

18 results

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Retail

Stat: Shopper loyalty depends on instant value, not habit

More than half (52%) of UK consumers would switch retailers for better loyalty rewards, according to new research from fintech company SumUp, highlighting growing pressure on brands to rethink customer retention strategies.

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Retail

Stat: How AI discovery is reshaping consumers’ brand choice

One in three UK consumers would now buy directly through AI platforms, according to research by Kantar, signalling a shift in how purchasing decisions are made. But a more striking insight reveals that 15% of the public say that if AI doesn’t suggest a brand when prompted, they assume it isn’t right for them.

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Retail

Agentic Commerce Market

AI agents are shopping, comparing, surfacing products and making purchases for consumers autonomously – transforming the entire retails landscape from digital storefronts to the shop floor.

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Retail

Stat: AI accelerates discovery but not decisions, as shoppers still need to…

AI is becoming central to online shopping journeys, but most consumers still double-check its advice before making a purchase, according to new research from the Interactive Advertising Bureau and Talk Shoppe.

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Diverging Demographics

Stat: UK Gen Z champion imperfect sustainability in fashion

Gen Z are driving a nuanced shift in fashion, where quality and durability are increasingly valued, but not at the expense of affordability. According to Dentsu’s latest UK Consumer Navigator report, 19% of Gen Z consumers now prioritise quality over price, nearly double the rate of Boomers, while 81% actively consider longevity in their…

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Marketing & Branding

Coach Play rethinks retail to capture Gen Z shoppers

Coach’s experimentation with its immersive Coach Play stores is paying off. Compared to traditional Coach stores, these concept locations see four to eight times longer visits – rising even higher in Asia.

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Retail

Stat: US parents are embracing digital fashion resale

The second-hand market is becoming an essential parenting tool, driven by financial pressures and digital convenience.

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Retail

Stat: UK consumers are ready to use AI to buy fashion

Artificial intelligence is revolutionising fashion retail by refining purchasing functionality, ensuring seamless user experiences and optimising omnichannel strategies, according to Drapers’ new report, Connected Consumer 2024.

Sephora Flash store, Paris
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Retail

Booming beauty

Global – Despite falling sales in department stores, beauty retail is thriving.