The Future Laboratory

320 results

Target turns beauty retail into a discovery destination

Target is launching Target Beauty Studio in more than 600 stores and through Target.com, bringing over 1,600 products from 90 prestige and emerging names – including global brands – to a dedicated discovery environment.

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Fashion

Stat: Gen Z shoppers are checking resale before buying new luxury items

More than 80% of Gen Z and Millennial shoppers are checking the secondary market before buying new luxury items, Rati Sahi Levesque, CEO of online marketplace The RealReal, said in an interview.

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Fashion

Stat: Sizing inconsistency is driving fashion returns

Sizing inconsistency is fuelling online fashion returns, with 73% of UK shoppers in a recent study saying they returned clothing in the past year because it did not fit as expected, according to Popsy Clothing’s Fit Fix Report 2026.

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Fashion

Stat: Use of AI for luxury shoppers increases with wealth in the US, but…

AI assistants are reshaping luxury shopping, influencing how consumers discover, compare and choose products, according to Face to Face With Luxury Clients produced by BoF Insights and McKinsey & Co.

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Retail

Stat: Shopper loyalty depends on instant value, not habit

More than half (52%) of UK consumers would switch retailers for better loyalty rewards, according to new research from fintech company SumUp, highlighting growing pressure on brands to rethink customer retention strategies.

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Retail

Stat: UK shoppers lose four working days a year expecting deliveries

British consumers spend an estimated 32 hours a year – the equivalent of four working days –waiting for deliveries, according to new research from post-purchase and returns network ZigZag.

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Retail

Stat: Social media drives 1.7bn annual UK high street visits

American Express’s latest Hype to the High Street study reveals that nearly two-thirds (63%) of UK adults have visited a shop or hospitality venue after being influenced by social media, rising to 88% among Gen Z.

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Fashion

Nude Project opens Hollywood-inspired flagship store in Madrid

Spanish fashion label Nude Project has unveiled a new flagship store in Madrid designed by creative studio El Departamento to resemble an open mansion inspired by vintage Hollywood homes.

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Luxury