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Sizing inconsistency is fuelling online fashion returns, with 73% of UK shoppers in a recent study saying they returned clothing in the past year because it did not fit as expected, according to Popsy Clothing’s Fit Fix Report 2026.
Zara, the flagship brand of Inditex, has unveiled a new travel mode feature in its mobile app, aimed at enriching the customer experience during travel.
Retail leaders unpacked the next wave of consumer behaviour, brand building and ownership models during NRF 2025: Retail’s Big Show. Here’s everything you need to know.
On Sunday 12 January, NRF 2025 Retail’s Big Show opened at New York’s Jacob K Javits Convention Center, drawing more than 40,000 attendees.
Investing in technology was top of the agenda as brands navigate how to incorporate generative AI into their retail strategies to better consumer experiences and foster loyalty.
Harrods has teamed up with VR cinema company xydrobe to launch a multi-sensory virtual reality cinema experience in the Knightsbridge department store.
A one-of-a-kind fabric shop has opened in Antwerp, Belgium. ‘Bakermat’ is a fabric shop, material agency, and digital fabric library.
Saudi Arabia has invested millions in digital theme park start-up HyperSpace, in the Gulf Kingdom’s latest attempt to reduce reliance on oil profit and become a global gaming hub.
As consumers tentatively re-embrace physical stores, buy-now, pay-later (BNPL) service Klarna has acquired social shopping platform Hero.