• Get in touch
  • Signals
  • Trends
  • Topics
  • Voices
  • Academy
  • About
  • Contact
  • Careers
  • Methodology
  • Trend Tracker

Sign up for our Newsletter

By signing up you agree to receive The Future Laboratory newsletter. Privacy policy.

A Together Group Company

Browsing Phygital Retail

16 results

Stat Thumbnail
View article
Fashion

Stat: Sizing inconsistency is driving fashion returns

Sizing inconsistency is fuelling online fashion returns, with 73% of UK shoppers in a recent study saying they returned clothing in the past year because it did not fit as expected, according to Popsy Clothing’s Fit Fix Report 2026.

View article
Fashion

Zara launches travel mode feature to enhance customer experience

Zara, the flagship brand of Inditex, has unveiled a new travel mode feature in its mobile app, aimed at enriching the customer experience during travel.

View article
Marketing & Branding

Three Key Takeaways From NRF 2025: Retail’s Big Show

Retail leaders unpacked the next wave of consumer behaviour, brand building and ownership models during NRF 2025: Retail’s Big Show. Here’s everything you need to know.

View article
Marketing & Branding

NRF 2025 Retail’s Big Show daily recap: Burberry 2.0 and phygital futures

On Sunday 12 January, NRF 2025 Retail’s Big Show opened at New York’s Jacob K Javits Convention Center, drawing more than 40,000 attendees.

View article
Retail

FT Live Future of Retail 2024: Three Key Takeaways

Investing in technology was top of the agenda as brands navigate how to incorporate generative AI into their retail strategies to better consumer experiences and foster loyalty.

View article
Luxury

Harrods is opening a multi-sensory virtual reality cinema

Harrods has teamed up with VR cinema company xydrobe to launch a multi-sensory virtual reality cinema experience in the Knightsbridge department store.

View article
Fashion

Europe’s first phygital material store opens in Antwerp

A one-of-a-kind fabric shop has opened in Antwerp, Belgium. ‘Bakermat’ is a fabric shop, material agency, and digital fabric library.

AYA Universe by HyperSpace, Dubai
View article
Retail

Phygital theme park start-up HyperSpace is revitalising retail spaces

Saudi Arabia has invested millions in digital theme park start-up HyperSpace, in the Gulf Kingdom’s latest attempt to reduce reliance on oil profit and become a global gaming hub.

View article
Culture & Media

Klarna merges real-life and social shopping experiences

As consumers tentatively re-embrace physical stores, buy-now, pay-later (BNPL) service Klarna has acquired social shopping platform Hero.