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Browsing Chatbots

27 results

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Culture & Media

Cannes Lions 2026: The End of Campaign Thinking

Cannes Lions 2026 declared that one-off marketing campaigns are over. In their place, brands must now stake their presence in AI answers, comment sections, creator content and the quieter corners of social media, where consumers now seek connection over performance.

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Retail

OpenAI launches agentic AI shopping system

ChatGPT users in America can now shop directly within conversations through OpenAI’s new Instant Checkout feature, available to Pro, Plus and Free users buying from US-based Etsy sellers. The system enables frictionless, in-chat payments without leaving the conversation.

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Artificial Intelligence

Stat: Study finds generative AI attacks are on the rise

Generative AI is fuelling a sharp rise in cyberattacks, with 62% of organisations hit by deepfake incidents in a 12-month period, according to new research from Gartner.

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Technology

AI prompt cuts carbon emissions without sacrificing productivity

Earth Public Information Collaborative (EPIC) and Impact BBDO have launched PromptZero, a copy-paste AI prompt designed to reduce the carbon footprint of language models like ChatGPT, Gemini and Claude.

Glossier and Random Studio, France
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Retail

EQ-Beauty

AI is redefining personalised beauty, shifting from data-driven logic to emotionally intelligent tools that bring empathy, intuition and expert care into the heart of the consumer journey.

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Retail

Culture-coded Retail

Digital commerce may offer consumers convenience, but a new generation of in-person retail experiences energised by cultural relevance and built on brand community is luring them back into the store.

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Artificial Intelligence

How to Master AI

Jeremy Kahn is US business magazine Fortune’s artificial intelligence editor and he shares with LS:N Global the key insights from his latest book, Mastering AI: A Survival Guide to Our Superpowered Future.

Stat Thumbnail
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Retail

Stat: Chatbots should go beyond customer service

According to a small study by Lucidworks, 70% of Americans use chatbots often when shopping online, yet the research reveals that most services are not equipped to meet the rising demands of digital shoppers.

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Retail

Stat: Retailers enter the dawn of the discreet chatbot

Retail chatbots are expected to see exponential growth in the next four years, according to a new report from Juniper Research.